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Building a Cloud-First Approach to the Modern Contact Center Experience: Work Gets Done Differently Here


Terri Kocon  (Product Marketing Manager, Calabrio)

Date: Wednesday, March 10

Time: 12:45 pm - 1:15 pm

Track: Sponsored Session

Vault Recording: TBD


Moving to the cloud is no longer optional. Your customers simply expect the responsiveness and agility you only get from working with a cloud-based contact center platform. Moving to a cloud contact center can also prove valuable with virtually limitless resources; fast, cost-effective scalability to accommodate seasonal changes and sustained growth; and access to new or more robust technology. From elevating customer experience to enhancing employee engagement through the power of analytics, join Calabrio as we demystify cloud technology, show you a path forward, and talk tangible benefits of moving to the cloud.