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Deliver Smarter, Faster Phone Support with Service Cloud Voice

Ryan Smith  (Sr. Director, Product Marketing Manager, Salesforce)

Date: Tuesday, March 9

Time: 4:30pm - 5:00pm

Track: Sponsored Session

Vault Recording: TBD

Salesforce

Call centers have been forced to undergo rapid change, shifting to a remote work model and turning to new digital tools to handle heightened demand. Service Cloud Voice helps companies run their contact center in the cloud and resolve calls faster with digital telephony, native to the #1 CRM. Join us to learn how customers like ConnectRN are delivering frustration-free service with on-call AI and automation, and then hear what’s on the roadmap for Service Cloud Voice.