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Harnessing Integrated Cloud Solutions in the New World: A Customer Success Story


James Roth  (VP of Sales, Vonage)

Joe Steinbach  (CIO, Author Solutions)

Date: Tuesday, March 9

Time: 1:15 pm - 1:45 pm

Track: Topical Discussion Group

Vault Recording: TBD


In an increasingly digital world, businesses of all sizes are experiencing the need to accelerate digital transformation in order to keep their employees connected and to continue to engage with customers in an innovative and meaningful way.

Now more than ever, organizations are relying on cloud-based solutions to enable the kind of business continuity, remote work and remote delivery of services that is now essential. The ability to provide solutions - unified communications, contact center, communications APIs, embeddable programmable capabilities - all from a singular platform not only helps to accelerate the way these same businesses connect, but to enable next generation communications that are more flexible, intelligent and personal.

In this session, James Roth, the Vonage VP of North America and Joe Steinbach, the CIO of a leading self-publishing company - and Vonage customer - Author Solutions, will discuss purchase priorities, business impacts and how the move to a future state of communications that are integrated and personalized have helped them to navigate the challenges of the past year and future proof their business for the ever-changing needs of the modern workplace.