Scott Stephenson (CEO and Co-Founder, Deepgram)
Date: Wednesday, March 10
Time: 3:30pm - 4:00pm
Track:
Sponsored Session
Vault Recording: TBD
Real-time speech transcription, analysis, and enablement is now a reality. Post-call analysis and selective call auditing has brought you more information and insights on your customers, but what can you do with real-time transcriptions for all your calls? Learn how enterprises can unlock new opportunities with transcription, analysis, and enablement that’s available in milliseconds for every single call.
• Discover opportunities for agent enablement tools to increase first call resolution
• Learn about advances in Conversational AI/Voicebots to reduce agent load
• See how sales can use real-time transcription to identify upsell opportunities and increase revenue
• Envision what the call center of the future would look like with real-time AI solutions