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The role of calling in creating and restoring connections; Microsoft Teams

Speakers:

Pete Daderko  (Senior Product Marketing Manager, Microsoft Teams)

Chris Carabello  (Senior Director, Product Marketing, Metaswitch, a Microsoft Company)

Shaun Dunning  (Group Product Manager, Microsoft)

Date: Tuesday, March 9

Time: 1:15pm - 1:45pm

Track: Topical Discussion Group

Vault Recording: TBD

Microsoft

In the hybrid workplace that many of us find ourselves in today, it can be hard to feel connected with colleagues and customers. The hallway chats and informal customer conversations that we’re used to now need to happen digitally – in particular with impromptu calls, reinforcing the need for a modern and seamless calling solution. But what are the most critical elements of a modern calling solution, and what new calling habits will endure once employees return to the office? Finally, what role do operators play in delivering these capabilities? We’ll explore these questions and host an interactive discussion to hear how leaders are modernizing their calling tools.