Melissa Swartz (Founder, Swartz Consulting)
Date: Wednesday, September 28
Time: 5:30 pm - 6:00 pm
Session Type: Conference Breakout Session
Vault Recording: TBD
Whatever your enterprise’s specific hybrid work plan, it can only succeed if employees understand the strategy and what’s in it for them. For IT/communications professionals, this means you have to prepare end users for the changes that new tech tools and working arrangements will bring, and get their buy-in. Experience from earlier-generation UC adoption projects can help you design a change management plan for your enterprise’s move into hybrid work, and in this session, a consultant with deep experience in such projects will share best practices and real-world tips. You’ll come away with specific do’s and don’ts to help shape the change management plan on which your hybrid work strategy will either succeed or fail.