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Enterprise Connect September 2022 Digital Event

September Digital Event Schedule

Facing the Tough Issues on Hybrid Work: How Communications Technology Will Support New Ways of Working

A Digital Conference - September 28, 11:30 AM - 6:00 PM EDT

Sep 28 Wednesday | 11:30 am

An IT View on the "Whys", "Whats", and "Hows" of Hybrid Work

Speakers: Adam Holtby  (Omdia), Tim Banting  (Omdia)

Session Type: Keynote

Sep 28 Wednesday | 12:15 pm

Meeting Room Interoperability Update

Speaker: Jim Kelly  (Recon Research)

Session Type: Conference Breakout Session

Sep 28 Wednesday | 1:00 pm

The AI Enabled Contact Center- Transforming CX & EX in a Hybrid World

Speaker: Mark Vogel  (RingCentral)

Session Type: Sponsored Session

Sep 28 Wednesday | 1:45 pm

Making E911 Work for Hybrid Work

Speaker: Irwin Lazar  (Metrigy)

Session Type: Conference Breakout Session

Sep 28 Wednesday | 2:30 pm

Live Discussion: How Digital Channels are Transforming Customer Experience

Moderator: Erik Smith  (RingCentral)

Session Type: Topical Discussion Group

Sep 28 Wednesday | 3:15 pm

Achieving World-Class CX With Your Contact Center Technology and Agent Workforce

Speaker: Robin Gareiss  (Metrigy)

Session Type: Conference Breakout Session

Sep 28 Wednesday | 5:30 pm

Using Change Management Strategies to Drive Hybrid Work Success

Speaker: Melissa Swartz  (Swartz Consulting)

Session Type: Conference Breakout Session