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Jim Palmer Vice President of Data EngineeringDialpad

Jim Palmer is the Vice President of Data Engineering at Dialpad, overseeing the AI team that powers its Voice Intelligence features. His teams manage custom speech recognition, natural language processing and understanding (NLP/NLU), and data engineering to power real-time features in all Dialpad products. Jim was the co-founder and CTO of TalkIQ, which was acquired by Dialpad in 2018, bringing with it powerful AI technology and expertise.