Melissa's company (Swartz Consulting, LLC) guides enterprise business clients through the complex process of finding the right communications technology solutions for their business, and getting the solution implemented properly. She concentrates on providing clients with experience, expertise and integrity in technology consulting. Her experience includes many VOIP, Unified Communications, and Contact Center implementations. Melissa believes that unbiased consultants whose only source of revenue is their clients (and who do not receive any form of payment from vendors for making a recommendation) are best positioned to help clients make optimal decisions.